Terms of Service

1. Acceptance of Terms

By accessing or using ATME ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Service.

ATME is operated by ATME Inc., a Delaware corporation ("we," "our," or "us"). These Terms apply to all users of the Service, whether accessed via web, mobile app, or other means.

2. Description of Service

ATME provides an anonymous communication platform that allows drivers to send helpful messages to other drivers using only license plate numbers. Our Service includes:

• Anonymous messaging between drivers
• License plate-based message delivery
• AI-powered parking assistance and location-based parking rules
• AI-powered parking ticket appeal letter generation ("Fight a Ticket")
• Web and mobile applications
• Message filtering and moderation
• Community safety features
• 311 municipal service request submission on your behalf (see Section 14)

Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with or without notice.

3. Eligibility and Account Registration

Age Requirements

• You must be at least 18 years old to use ATME
• You must be legally able to enter into binding contracts

Account Responsibility

You are responsible for:

• Maintaining the security of your account
• All activities that occur under your account
• Providing accurate information during registration
• Notifying us of unauthorized account use

4. Acceptable Use Policy

Permitted Uses

• Safety alerts (lights on, doors open, etc.)
• Parking reminders (meter expiring, tow zones)
• Courtesy notifications
• Compliments and positive messages
• Emergency-related communications

Prohibited Content

Additional Restrictions

You agree NOT to:

• Attempt to identify or contact users outside of ATME
• Use the Service for stalking or surveillance
• Circumvent our message filtering systems
• Access others' accounts or data
• Interfere with the Service's operation
• Use automated systems to send messages
• Submit false, fraudulent, or misleading reports through the 311 feature
• Enter false or inaccurate ticket information into Fight a Ticket
• Use the Fight a Ticket feature for tickets you did not legitimately receive
• Use AI-generated appeal letters to submit fraudulent claims to any government body

5. Privacy and Anonymity

ATME is built on anonymity principles. While we protect your privacy:

• Messages are not completely untraceable by law enforcement
• We may cooperate with legal investigations
• Severe violations may result in reporting to authorities
• Your anonymity does not protect illegal activity

See our Privacy Policy for detailed information about data handling.

6. Content Moderation and Enforcement

Automated Filtering

We use automated systems to detect and prevent prohibited content. These systems may block messages, flag accounts, and apply rate limits to prevent spam.

Reporting and Investigation

Users can report inappropriate messages. We will investigate reports and may remove content, suspend or ban accounts, report serious violations to authorities, and preserve evidence for legal proceedings.

Enforcement Actions

• Warning — First-time minor violations
• Temporary Suspension — 24–48 hours for moderate violations
• Permanent Ban — Serious or repeated violations
• Legal Action — Criminal or threatening behavior

7. Intellectual Property

ATME's Rights

The ATME Service, including software, design, text, graphics, and trademarks, is owned by ATME Inc. and protected by intellectual property laws.

Your Content

You retain ownership of messages you send, but grant ATME a license to store and transmit your messages, use message data for service improvement, and analyze content for safety and quality.

Limitations

You may not copy, modify, or distribute our software; reverse engineer our systems; use our trademarks without permission; or create derivative works based on ATME.

8. Disclaimers and Limitations

Limitation of Liability

To the maximum extent permitted by law, ATME shall not be liable for indirect, incidental, or consequential damages; loss of profits or data; damages exceeding $100 in any case; actions of other users; municipal response times or outcomes from 311 requests; parking tickets or towing arising from reliance on AI parking recommendations; or failed appeals resulting from Fight a Ticket.

User Responsibility

Use of ATME is at your own risk. AI parking recommendations are informational only and do not replace posted signs, meters, or local regulations. Appeal letters generated by ATME are informational tools, not legal advice.

9. Indemnification

You agree to indemnify and hold ATME harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of others' rights
• Content you submit or transmit
• Reports you submit through the 311 feature, including false or misleading reports
• Appeal letters you submit to any government authority using Fight a Ticket
• Inaccurate ticket information you enter into Fight a Ticket

10. Termination

Your Rights

You may terminate your account at any time by deleting it through the app, using the delete tool on our Privacy Policy page, or contacting us at team@atme.is.

Our Rights

We may suspend or terminate accounts for violation of these Terms, illegal or harmful activity, inactivity for extended periods, or technical or security reasons.

Effect of Termination

Upon termination your access to ATME will cease, your account data will be deleted per our Privacy Policy, and these Terms will continue to apply to past usage.

11. Legal Compliance

Law Enforcement

ATME cooperates with law enforcement when legally required. We may disclose information to comply with legal process, prevent crime or protect safety, investigate Terms violations, or protect our rights and property.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Any disputes will be resolved in Delaware courts, unless otherwise required by applicable consumer protection laws.

12. Changes to Terms

We may update these Terms periodically. When we do, we'll update the "Last Updated" date, announce significant changes in the app, and continued use constitutes acceptance. If you don't agree to updated Terms, you must stop using ATME.

13. Miscellaneous

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and ATME.

Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in effect.

Assignment

You may not assign these Terms. We may assign our rights and obligations to affiliates or successors.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

14. 311 Municipal Service Requests

How It Works

ATME may offer the ability to submit service requests to your local municipality's 311 system when a reported issue is not resolved through direct communication on ATME.

Your Responsibilities

• All information you provide in the report is accurate and truthful
• You will not submit false, fraudulent, or intentionally misleading reports
• You understand the report will be submitted to a municipal government system outside of ATME's control
• You consent to sharing your report details and location with the municipality at the time of submission

ATME's Role

ATME acts solely as a submission tool. We do not guarantee any municipality will receive, accept, or act on your request; have any authority over municipal operations; or assume responsibility for any municipal actions or inactions. See our Privacy Policy for details on what information is shared.

15. Fight a Ticket — AI Appeal Letters

How It Works

The Fight a Ticket feature allows you to enter details about a parking citation you have received. ATME uses AI to analyse your situation against publicly available legal frameworks and generate a draft appeal letter you may choose to submit.

Important Limitations

• Appeal letters are generated by AI and may contain errors, omissions, or outdated information
• Legal frameworks, deadlines, fine amounts, and appeal procedures change frequently — always verify current rules independently
• ATME does not guarantee any letter will result in dismissal, reduction, or any other favourable outcome
• Missing an appeal deadline may result in increased fines or loss of appeal rights — ATME is not responsible for missed deadlines
• Currently available for Washington DC, Baltimore, New York City, London, and Manchester

Your Responsibilities

• All ticket information you enter is accurate and relates to a citation you legitimately received
• You will review the generated letter carefully before submitting it to any authority
• You understand and accept responsibility for the contents of any letter you submit
• You will not use this feature to generate fraudulent or false appeal letters
• You are solely responsible for meeting all applicable deadlines
• Submitting a generated letter does not create a lawyer-client relationship with ATME

ATME's Role

ATME acts as an informational tool only. We do not represent you, file documents on your behalf, or communicate with any government authority on your behalf. You are solely responsible for submitting your appeal and any subsequent steps.

16. Payments and Fees

Current Pricing

Core ATME features — including anonymous messaging, AI parking assistance, and community tips — are free to use.

Future Paid Features

ATME may introduce paid features in future versions. Where paid features are introduced, pricing will be clearly displayed before any purchase is required. Purchases through the App Store are subject to Apple's payment terms; purchases through Google Play are subject to Google's payment terms. Fees are non-refundable except where required by applicable law or platform policy.

Refunds

If you believe you have been charged in error, contact us at team@atme.is. For in-app purchases, refund requests must be made through the relevant app store platform.