Frequently Asked Questions
Everything you need to know about ATME — the app that lets any driver reach any other driver, anonymously and instantly.
Getting Started
ATME is a free app that lets any driver message any other driver using just a license plate number. Every message is anonymous — the recipient never knows who sent it.
It also includes an AI-powered parking assistant that gives you real-time tips, prices, and directions for parking wherever you are.
It takes about 30 seconds:
- Download the app from the App Store or Google Play
- Enter your email and license plate
- Verify your email with a 6-digit code
- That's it — you're ready
No phone number, no real name, no personal info required.
Yes, completely free. No subscriptions, no hidden fees, no ads. Messaging, parking tips, hazard reporting — all free.
Yes. Recipients need to be registered on ATME. This is intentional — it means everyone on the platform has opted in. We don't contact people who haven't signed up.
If you try to message someone who isn't on ATME, the app will let you know they're not registered yet.
The more people in your area who join, the more useful it gets. Share it with your neighbors.
ATME works anywhere. You can message any registered license plate regardless of location. There are no geographic restrictions on the messaging feature.
The Parking AI feature currently has the deepest coverage in the Washington DC and Baltimore metro areas, with more cities being added regularly. The AI can still provide general parking guidance anywhere based on publicly available information.
Parking AI
Parking AI is a built-in assistant that helps you find parking wherever you are. Just tap "Can I park here?" and it gives you:
- Nearby parking options with real prices
- One-tap directions to each spot
- Local rules and restrictions you should know about
- Tips from other drivers in the area
It works like asking a local who knows every street, garage, and meter in the neighborhood.
The AI combines multiple data sources including publicly available parking information, municipal data, and community-contributed tips. It uses your current location to find the most relevant options nearby.
Coverage is strongest in areas where we have partnerships and active users, and it's growing every day.
We work hard to keep parking data current, but prices and availability can change. Parking AI gives you the best available information, but you should always check posted signs and meters when you arrive.
If you spot outdated info, let us know — it helps us improve for everyone.
Privacy & Safety
Completely. When someone sends you a message, you see the message content and nothing else. No name, no email, no plate number, no profile. The sender is invisible.
The same applies when you send — the recipient has no way to identify you.
Note: We may cooperate with law enforcement in cases involving serious crimes or safety threats, as required by law.
No. ATME doesn't reveal any information about registered users. If someone enters your plate, all they can do is send you a message. They cannot see your name, email, location, or even confirm whether you're registered.
Your license plate is already visible on your car every day. ATME doesn't make it any more public — it just gives people a way to reach you helpfully instead of leaving a note under your wiper.
We've built multiple layers of protection:
- Rate limiting: Users can only send a limited number of messages per hour
- Blocking: One tap to permanently block any sender
- Reporting: Flag inappropriate messages for our team to review
- Bans: Repeat violators are permanently removed
You can also pause all incoming messages anytime in settings.
Tap the report button on any message. You can also block the sender so they can never reach you again. We review every report and take action — warnings, suspensions, or permanent bans depending on severity.
The minimum needed to make the app work:
- Email address (for login and notifications)
- License plate number (to receive messages)
- Messages you send and receive
We don't collect your name, phone number, home address, or payment info. See our Privacy Policy for full details.
Messaging
ATME has preset categories for common situations:
- Heads up: "Your lights are on," "Your door is open," "Tire looks flat"
- Ticket prevention: "Meter's expiring," "Street cleaning today," "You're in a tow zone"
- Blocking: "You're blocking my driveway," "Double parked," "Blocking the exit"
You can also write custom messages for anything else. Just keep it helpful.
Spot something dangerous on the road — a pothole, debris, flooding, an accident — and report it. ATME notifies nearby drivers so they know to watch out. Your report includes the location so people know exactly where the hazard is.
Instantly. Messages arrive as push notifications the moment you hit send. The recipient just needs ATME installed with notifications enabled.
Yes. When you receive a message you can reply, and the conversation stays anonymous in both directions. You can also acknowledge a message with a quick response template or simply ignore it.
Messages automatically expire after 7 days and are permanently deleted from our servers. You can also manually delete any message at any time.
Account
Currently each account is linked to one plate. If you switch vehicles, you can update your plate in your profile settings. Multi-vehicle support is on the roadmap.
You can update your license plate in Profile settings. To change your email, contact us at team@atme.is.
Open the app → Profile → Delete Account → Confirm. All your data is permanently removed and you stop receiving messages immediately. This can't be undone.
You can also request deletion through our Privacy Policy page or by emailing team@atme.is.
Yes. We partner with universities, municipalities, apartment complexes, and other organizations to bring ATME to their communities. If you're interested, reach out at team@atme.is.