Privacy Policy

1. Our Privacy Commitment

This Privacy Policy explains how ATME ("we," "our," or "us") collects, uses, and protects information when you use our anonymous driver communication service. By using ATME, you agree to the practices described in this policy.

2. Information We Do NOT Collect

ATME is designed to protect your anonymity. We deliberately do NOT collect:

• Your real name or personal identity
• Your phone number or contact information
• Your location data or GPS coordinates
• Photos or images of you
• Your driving history or vehicle details
• Any information that could identify you personally

3. Information We Do Collect

To provide our service, we collect minimal, non-identifying information:

License Plate Numbers

We temporarily store license plate numbers only to deliver messages. These are automatically deleted after 30 days and cannot be traced back to you.

Message Content

We store message content temporarily to ensure delivery. Messages are automatically deleted after 7 days. We use automated filters to prevent harassment.

Technical Information

• Device type (iOS, Android, Web) - for app functionality
• IP address - temporarily, for security and spam prevention only
• Usage analytics - aggregated and anonymous (e.g., "100 messages sent today")

Account Information

If you create an account, we only require:

• A username (can be anything, not your real name)
• An email address (for login and notifications only)
• Message delivery preferences

4. How We Use Information

We use collected information solely to:

• Deliver messages between users anonymously
• Prevent spam and harassment
• Improve our service through anonymous analytics
• Provide customer support when requested
• Comply with legal requirements (only when legally required)

5. Message Privacy & Security

Your messages are protected through multiple layers:

Encryption

All messages are encrypted in transit and at rest using industry-standard encryption.

Automatic Deletion

Messages are automatically deleted after 7 days. License plate associations are deleted after 30 days.

No Message Linking

We cannot connect messages to specific users or trace communication patterns.

Content Filtering

We use automated systems to detect and prevent harassment, spam, and inappropriate content.

6. Data Sharing & Disclosure

We do not share your information except in these limited circumstances:

Legal Requirements

We may disclose information if legally required by court order, subpoena, or law enforcement request. We will notify users when legally permitted.

Safety & Security

We may share information to prevent harm, protect safety, or prevent illegal activity.

Service Providers

We work with trusted service providers (hosting, email delivery) who are bound by strict confidentiality agreements and cannot access personal data.

7. Your Privacy Rights

You have the right to:

• Access: Request information about data we have about you
• Delete: Request deletion of your account and associated data
• Correct: Update your account information
• Opt-out: Stop receiving messages by deleting your account
• Portability: Request a copy of your data (limited due to anonymity design)

8. International Users

ATME is designed to comply with privacy laws worldwide, including:

• GDPR (European Union)
• CCPA (California)
• PIPEDA (Canada)
• Other applicable privacy regulations

Data is processed in the United States with appropriate safeguards for international users.

9. Children's Privacy

ATME is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.

Users between 13-18 should have parental permission to use ATME.

10. Data Security

We protect your information through:

• Industry-standard encryption
• Secure server infrastructure
• Regular security audits
• Limited employee access to data
• Automatic data deletion policies

While we implement strong security measures, no system is 100% secure. We continuously work to improve our security practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do:

• We'll update the "Last Updated" date
• Significant changes will be announced in the app
• Continued use constitutes acceptance of changes
• You can always review the current policy at atme.is/privacy