Terms of Service

1. Acceptance of Terms

By accessing or using ATME ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

ATME is operated by ATME Inc., a Delaware corporation ("we," "our," or "us"). These Terms apply to all users of the Service, whether accessed via web, mobile app, or other means.

2. Description of Service

ATME provides an anonymous communication platform that allows drivers to send helpful messages to other drivers using only license plate numbers. Our Service includes:

• Anonymous messaging between drivers
• License plate-based message delivery
• AI-powered parking assistance
• Web and mobile applications
• Message filtering and moderation
• Community safety features
• 311 municipal service request submission on your behalf (see Section 14)

Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with or without notice.

3. Eligibility and Account Registration

Age Requirements

• You must be at least 13 years old to use ATME
• Users 13-17 must have parental consent
• You must be legally able to enter into binding contracts

Account Responsibility

You are responsible for:

• Maintaining the security of your account
• All activities that occur under your account
• Providing accurate information during registration
• Notifying us of unauthorized account use

4. Acceptable Use Policy

Permitted Uses

You may use ATME to send:

• Safety alerts (lights on, doors open, etc.)
• Parking reminders (meter expiring, tow zones)
• Courtesy notifications
• Compliments and positive messages
• Emergency-related communications

Prohibited Content

Additional Restrictions

You agree NOT to:

• Attempt to identify or contact users outside of ATME
• Use the Service for stalking or surveillance
• Circumvent our message filtering systems
• Access others' accounts or data
• Interfere with the Service's operation
• Use automated systems to send messages
• Submit false, fraudulent, or misleading reports through the 311 service request feature

5. Privacy and Anonymity

ATME is built on anonymity principles. While we protect your privacy:

• Messages are not completely untraceable by law enforcement
• We may cooperate with legal investigations
• Severe violations may result in reporting to authorities
• Your anonymity does not protect illegal activity

See our Privacy Policy for detailed information about data handling.

6. Content Moderation and Enforcement

Automated Filtering

We use automated systems to detect and prevent prohibited content. These systems may:

• Block messages containing inappropriate content
• Flag accounts showing suspicious patterns
• Apply rate limits to prevent spam

Reporting and Investigation

Users can report inappropriate messages. We will investigate reports and may:

• Remove violating content
• Suspend or ban accounts
• Report serious violations to authorities
• Preserve evidence for legal proceedings

Enforcement Actions

Violations may result in:

• Warning: First-time minor violations
• Temporary Suspension: 24-48 hours for moderate violations
• Permanent Ban: Serious or repeated violations
• Legal Action: Criminal or threatening behavior

7. Intellectual Property

ATME's Rights

The ATME Service, including software, design, text, graphics, and trademarks, is owned by ATME Inc. and protected by intellectual property laws.

Your Content

You retain ownership of messages you send, but grant ATME a license to:

• Store and transmit your messages
• Use message data for service improvement
• Analyze content for safety and quality

Limitations

You may not:

• Copy, modify, or distribute our software
• Reverse engineer our systems
• Use our trademarks without permission
• Create derivative works based on ATME

8. Disclaimers and Limitations

Service Disclaimers

Limitation of Liability

To the maximum extent permitted by law, ATME shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding $100 in any case
• Actions of other users
• Third-party content or services
• Municipal response times, actions, or outcomes resulting from 311 service requests submitted through ATME
• Parking tickets, towing, or other consequences arising from reliance on AI parking recommendations

User Responsibility

You acknowledge that:

• Use of ATME is at your own risk
• You are responsible for your interactions with others
• ATME cannot control user behavior
• You should exercise caution and good judgment
• AI parking recommendations are informational only and do not replace posted signs, meters, or local regulations

9. Indemnification

You agree to indemnify and hold ATME harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of others' rights
• Content you submit or transmit
• Reports you submit through the 311 service request feature, including false or misleading reports

10. Termination

Your Rights

You may terminate your account at any time by:

• Deleting your account through the app
• Using the delete tool on our Privacy Policy page
• Contacting us at team@atme.is

Our Rights

We may suspend or terminate accounts for:

• Violation of these Terms
• Illegal or harmful activity
• Inactivity for extended periods
• Technical or security reasons

Effect of Termination

Upon termination:

• Your access to ATME will cease
• Your account data will be deleted per our Privacy Policy
• These Terms will continue to apply to past usage

11. Legal Compliance

Law Enforcement

ATME cooperates with law enforcement when legally required. We may disclose information to:

• Comply with legal process (subpoenas, court orders)
• Prevent crime or protect safety
• Investigate Terms of Service violations
• Protect our rights and property

Jurisdiction and Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Any disputes will be resolved in Delaware courts, unless otherwise required by applicable consumer protection laws.

12. Changes to Terms

We may update these Terms periodically. When we do:

• We'll update the "Last Updated" date
• Significant changes will be announced in the app
• Continued use constitutes acceptance
• You can review current Terms at atme.is/terms

If you don't agree to updated Terms, you must stop using ATME.

13. Miscellaneous

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and ATME.

Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in effect.

Assignment

You may not assign these Terms. We may assign our rights and obligations to affiliates or successors.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

14. 311 Municipal Service Requests

How It Works

ATME may offer the ability to submit service requests to your local municipality's 311 system. When a reported issue is not resolved through direct communication on ATME (for example, the vehicle owner is not registered or does not respond), you may choose to escalate the report to 311.

Your Responsibilities

When submitting a 311 service request through ATME, you agree that:

• All information you provide in the report is accurate and truthful
• You will not submit false, fraudulent, or intentionally misleading reports
• You understand the report will be submitted to a municipal government system outside of ATME's control
• You consent to sharing your report details and location with the municipality at the time of submission

ATME's Role

ATME acts solely as a submission tool for 311 service requests. We do not:

• Guarantee that any municipality will receive, accept, or act on your request
• Control municipal response times, prioritization, or resolution
• Have any authority over municipal operations or decisions
• Assume responsibility for any actions or inactions by the municipality

Once a service request is submitted to a municipality, it is governed by that municipality's own terms, policies, and procedures. See our Privacy Policy for details on what information is shared.